Business Process / IT Systems Improvement

Glauberman & Associates improved cash collection processes for a public US software company.  Developed a set of two dozen recommendations, with action items and owners, including special focus on key clients, early identification of collection problems, and exceptions processing.  Reduced average DSO by 15%.

Glauberman & Associates led design of new vendor delivery processes for a Fortune 500 health services company, as part of an IT network repatriation initiative resulting in cost savings of over $30 mil per year.  Managed client team to develop improved processes and tasks for both interim migration and steady-state.

Glauberman & Associates conducted a finance and accounting process and systems review for a large international non-profit organization resulting in improved process flows and realigned organization structure.

Glauberman & Associates evaluated manufacturing processes, production planning, and order scheduling for a US textile company. Recommended six (6) major process improvements, worked with plant management to verify viability, and quantified costs and benefits. Implemented process and planning changes to reduce order cycle times and inventory by 25%.